We blew a tire coming through from my husband having back surgery and they got the tire repaired and on the car in less than 20 minutes fair priced and quick. THANK YOU!!! Super nice people too!!
About 2 weeks ago, on our family vacation we had 3 tire blow-outs on our 5th wheel. We were over 20 miles from Tuba City and unable to unhook due to the soft shoulder. We were completely stuck and unsure what to do. However, Mike, the owner of El Gran was amazing! He knew exactly where we stranded by our description and came to the rescue. Him and his crew drove to us, removed our tires, drove back into town to replace them and then drove back out to us to install them. You would think that this kind of amazing road-side service would cost a fortune, but Mike's prices were not inflated or over-priced. Also, Mike and his family are incredibly nice people, that enjoy meeting new people. His customer service is top-of-the-line! I highly recommend El Gran for Tires and Service!
dont take your tires here they will ruin it when they mount or dismount, i brought a flat on a semi truck he did the flat repair that cost me $375 yes he did small fix on road than i limped to his shop where he totally destroyed the inner side of my tire than as soon as i left his shop tire lost air, i had to stop at leshwab where i was shown where the tire was ripped on inner side and i recently bought brand new tires and now i need to replace this one for over $600 and man from this shop says he didint do it, very frustrating and expensive experience to never stop at this place.
Well, if I could put no stars instead of 1, well that would be it. Very very rude employees at this garage. What happened was I had lost my coins to the air compressor to fill up my tire. My younger brother went in to ask about a small refund, even if it was just a dollar. Well i have lost quarters to air compressors at that place or even surrounding gas stations. However cashiers were always kind enough to give me my quarters back, but my goodness, I have never been or seen one of my family members treated so horrible by customer service in my life. Me and my brother were nice and polite and was just innocent motorists wanting air for my tires, i lost my coins, and asked for a small refund, use the remaining coins on another working compressor. A girl wearing glasses who I'm assuming works there came and asked which one, he told them and I could tell they were not being polite not being patient. My little brother told the girl I used the other compressor and if a small refund was possible. She didn't listen at all, and got the compressor working and with a mean glare and angry toned voice, told my brother "There! It's working now! Use it!" I was in shock and basically, upset. What did my brother do? And i told her I already used the other air compressor and I've filled the tire. I wouldn't have mind if she told me or my brother "I'm sorry sir, I can't" or anything politely, then I wouldn't have had a problem. But she just scoffed at us, and shook her head as she walked off with a muffled "whatever". It was just a bad bad experience overall. I'm sorry, but that was....just horrid and unprofessional and extremely rude. Never getting my business here ever again.
Blew a tire and had to drive on a donut for over 100 miles. Showed up right at closing time and they fixed it right away and were so helpful and friendly. I highly recommend. Lifesavers!
El Gran Auto Parts is a US Car Repair based in Tuba City, Arizona. El Gran Auto Parts is located at US-160, Tuba City, AZ 86045, USA.
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